Last updated: 13 July 2026
This policy explains how SGMY Private Tours handles information when you visit sgmytours.com or contact us on WhatsApp. Bookings are completed on Viator or Tripadvisor; their policies govern information you submit there.
Who we are
SGMY Private Tours publishes information about private day tours from Singapore to Malaysia. For privacy questions or requests about information we hold, message us on WhatsApp.
Information you give us
If you contact us on WhatsApp, we receive the information you choose to share, such as your name, contact details, travel dates, group size and question. Do not send passport copies or payment-card details through this website or on WhatsApp.
Information collected automatically
Hosting, security, caching and analytics systems may process technical data such as IP address, browser/device type, referring page, pages visited and timestamps. Server logs are used for operation, security and troubleshooting.
Cookies and analytics
We use Google Analytics through Google Site Kit to understand website use. Google may set cookies and process device, network and browsing information according to Google’s privacy policy. You can block or delete cookies in your browser.
Our analytics code may record that a visitor clicked a Viator, Tripadvisor or WhatsApp link, together with the page and relevant tour category. It does not send the contents of a WhatsApp message, form fields, passport data or payment data.
How we use information
- To answer questions you send us on WhatsApp.
- To operate, secure and improve the website.
- To understand which pages and outbound links are useful.
- To comply with legal obligations.
We do not sell personal information or use contact details for unrelated marketing without consent.
Viator, Tripadvisor and other services
- Viator / Tripadvisor: bookings and reviews are handled on their sites. Affiliate links may earn us a commission at no extra cost to you.
- Google: analytics and Search Console.
- Hostinger: website hosting and server logs.
- WhatsApp: messages are handled under WhatsApp’s terms and privacy policy.
External sites control their own information handling. Review their privacy terms before using them.
Retention and your rights
We keep direct WhatsApp enquiries only as long as reasonably needed to answer them and meet legal obligations. Analytics and server data follow the retention settings of the relevant provider. You may ask what personal data we hold, request correction or deletion, or withdraw consent by messaging us on WhatsApp.
Children
The site is intended for adults planning travel. We do not knowingly collect personal information directly from children without a parent or guardian.
Changes
We may update this policy when the website or its services change. The current revision date appears at the top.